If you picked up a copy of the Times on Saturday, then within its pages, you might have seen the Vouchedfor 2019 Guide to the UK’s Top Rated Advisers, which featured our very own Gavin Kingsley.
So, what is Vouchedfor? Vouchedfor is often described as tripadvisor for financial advisers and planners. It allows clients of financial planners to leave reviews of their services, based on the quality of the advice given, the quality of the overall service, and the value for money offered. The entire review is then graded out of a maximum score of 5. For Gavin to qualify to be featured in the supplement within the Times:
Vouchedfor checked that he and our firm are registered with the Financial Conduct Authority.
Vouchedfor required Gavin to upload copies of all his certificates as evidence of his education and knowledge.
Vouchedfor checked that all reviews for Gavin were from genuine clients.
Gavin had to receive at least 10 reviews in the year leading up to the 31st January 2019. Gavin actually received 26 in that time.
Gavin had to maintain an overall rating of over 4.5, to ensure that the service he offered to his clients was consistently of a high standard. In fact, at the time of writing this, Gavin’s rating is 4.8.
Gavin says that the fact he has been featured as one of the UK’s top rated advisers is great, but that what really makes it special is the fact that it is based on reviews submitted by his clients. Gavin always strives to offer the best service possible to his clients and this in a small way validates that he’s doing just that. Excerpts from some of the reviews are:
“I was 100% happy with the service from Gavin”
Gavin’s service “surpassed our expectations”
“Gavin was so polite, friendly and professional”, “he is brilliant at what he does”